Privacy Policy for SMS/MMS Communications

East Coast IV ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect information through our SMS/MMS services, in compliance with applicable laws, including The Campaign Registry (TCR) requirements. By opting in to our SMS/MMS communications, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you opt in to receive SMS/MMS communications from East Coast IV, we may collect the following information:

Personal Information: This may include your name, phone number, and any information you provide in your messages.
Usage Information: Information about your interactions with our SMS/MMS messages, such as the time, date, and content of messages sent and received.

2. How We Use Your Information

The information collected is used for the following purposes:

To send you text messages (SMS/MMS) related to our products, services, promotions, and special offers.
To respond to inquiries, customer service requests, or manage your subscriptions.
To analyze SMS/MMS campaign performance and improve our messaging strategies.
To comply with legal and regulatory requirements, including TCR compliance.

3. Message Frequency and Opt-Out

By opting in, you agree to receive recurring SMS/MMS messages from East Coast IV. Message frequency may vary based on your interactions and preferences. Standard message and data rates may apply.

Opt-Out: You can opt out of SMS/MMS communications at any time by replying with "STOP" to any message received. Upon opting out, you will no longer receive SMS/MMS messages from us. For additional support, you may reply with "HELP" to any message or contact us directly.

4. Data Sharing, Security and Handling

SMS consent and phone numbers collected for the purpose of SMS will not be shared, sold, or disclosed to any third-party affiliate for marketing purposes.

We do not pass any individual's consent to receive SMS from East Coast IV, LLC to any third party. We do not share phone numbers with third parties or affiliate marketing for the purpose of allowing those third parties to send SMS.

We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest where applicable, secure storage systems, access controls limited to authorized personnel only, and regular security reviews and updates to our practices.

While we take these steps to safeguard your data, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.

5. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Children's Privacy

Our SMS/MMS services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe we may have inadvertently collected information from a minor, please contact us immediately, and we will take appropriate steps to delete such information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you through appropriate channels when required by law.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS/MMS communications, please contact us at:

East Coast IV
1200 Brass Mill Rd. Suite B, Belcamp MD 21017
(443) 252-8005
Info@eastcoastiv.com